Making websites that are easy to use by building logical and expected pathways to information items

Max Burns UX was founded in 2018 by web designer and UX researcher Max Burns to support mission-driven nonprofits and small businesses to increase the usability of their digital homes.

(Max uses they/them pronouns. Feel free to ask if you don’t know what this means!)

We would be a good team if:

Founder and Owner, Max Burns (they/them)

Hey there! I’m Max, the person behind Max Burns UX.

I first started building websites and teaching myself how to code after graduating from Union College with a degree in English in 2007. Following a decade working as a college librarian, personal assistant to a prominent scientist, and crisis intervention worker, I decided to go to grad school and pursue web design full-time. I hold a MLIS in Library & Information Science and a MS in User Experience Design from Kent State University.

Since then, I’ve worked with values-driven nonprofits and small businesses, creating websites and testing the user experience (UX) with their users. I get excited to help my clients express their values and mission through digital design. I’d love to do the same for you!

When I’m not working on Max Burns UX projects, you can usually find me scrambling up and down trails in the woods, vibing with plants in my greenhouse, playing the home cook’s version of Chopped, and serenading my family on the guitar. Over the past decade, I have cultivated a mindfulness practice that includes daily meditation and yoga. I currently live in the sweet, little, artsy town of Carrboro, North Carolina with my partner, Rachel, and our fur baby Max the Cat.

For updates on my adventures, check me out on instagram @jesuisananas

UX Research Apprentice, Keo Bailey (she/her)

Keondra Bailey (she/her) has long been fascinated by the task of connecting information seekers to the resources they need. With over 10 years of experience working in academic libraries, she has seen first-hand the vast quantity of information available to each patron, and the trials they may face in their search for the material they need. This strong desire to help others and talent for effectively understanding user needs led her to obtain a Master of Library Science with a concentration in digital librarianship from North Carolina Central University. As more organizations continue to refine their web-based audience interactions, she aims to use her talents for understanding user needs to undertake empathetic, knowledgeable user research and accessibility auditing.

She is based in Greensboro, NC.